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Suggested search and autocomplete: What is it and how does it work?
You can probably imagine what suggested search functionality might say if it could talk as you’re doing a web ...
Search and Discovery writer
User Experience blog posts
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How to create the best search engine experience
You’ve got a sharp-looking website with beautiful web pages and swanky messaging, and your homepage is colorful and ...
Search and Discovery writer
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The benefits of powerful, accurate in-app search
You finally found it. That food-delivery app. There’s the app name now in the app store. Excited — and ...
Search and Discovery writer
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What is a customer journey map and how can it benefit your business?
In ancient times, to find food, humans would conduct research by asking for a cave drawing. Trying to remember an ...
Search and Discovery writer
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What is document indexing?
Are you able to easily find the information you need in order to do your job? Can you quickly access ...
Search and Discovery writer
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What is a headless website? A definition and examples
With digital experiences, change is a fact of life. This is certainly the case with headless websites, which have been ...
Search and Discovery writer
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What is intent data, and how can you use it to predict user intent and increase ROI?
What if you had a brick-and-mortar store and exhaustively interviewed every unwitting soul who walked in to get ...
Search and Discovery writer
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The knowledge management process: 4 steps to corporate success
Ensuring the retention of collective knowledge — intellectual capital — whether as formal organizational knowledge or informal know-how, can be tough ...
Search and Discovery writer
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What makes up a knowledge management system? How do you choose the best option?
In 2021 alone, it’s estimated that about 79 zettabytes of data were created. To put that in context, all ...
Search and Discovery writer
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What is buyer intent, and why is analyzing it key for your bottom line?
What does a typical online shopper’s digital experience consist of before making a purchase decision and heading to the ...
Search and Discovery writer
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Query Relaxation and Scoping as part of semantic search
The right search query is a Goldilocks style effort: not too specific that you get no results, and not too ...
Product and GTM Manager
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What is meant by “search intent” and what are the different types?
What do you want right now? Maybe it’s an afternoon nap, some mushroom pizza, more time in your day ...
Search and Discovery writer
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From case studies to webinars and industry reports, find resources that advance the conversation on search and discovery.
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How the benefits of knowledge management software can transform your business
Does your organization give knowledge management the attention it deserves? Within companies, different types of knowledge are scattered everywhere, from ...
Search and Discovery writer
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What is content discovery, and how can you make it easier for your users to find what they want?
What images — literal or symbolic — does the concept of discovery bring to mind? Maybe someone kneeling in a shallow river ...
Search and Discovery writer
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Choosing the right enterprise search platform: what’s important?
Website search engines are no longer simply a tool for pulling up search results and presenting requested information from wherever ...
Search and Discovery writer
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How does a music recommendations algorithm work to boost user engagement?
Do you use an online music-streaming service? Probably a silly question given the popularity of these apps, but how ...
Search and Discovery writer
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How movie and video recommendations work, and why streaming services must get it right
How do you watch movies and videos online? On YouTube on your PC? Netflix in the mobile app? Or maybe ...
Search and Discovery writer
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What does ecommerce personalization actually mean?
What ecommerce personalization is assumed to mean vs. what it actually means can be pretty different. Personalization? Oh yeah, it ...
Search and Discovery writer